Returns and Shipping Info


Advantech’s large inventory allows most products to ship the same day. Products not in stock generally ship within 1-3 business days. For rush orders, please call for availability. Advantech will make every effort to meet your deadline.

Standard Shipment For Parcels:

  • UPS Ground Prepay and Add
  • Upon request, other collect shipment methods are:
    • Federal Express Collect * (pick-up fee may apply)
    • DHL Collect *
    • UPS Collect *

Please specify the service level desired for the carrier selected: (i.e. UPS Blue, UPS Saver, Fed Ex Expedited, DHL Same Day, etc.)

* Please include your Fed Ex, DHL, or UPS collect account number when ordering.

Standard Shipment For Large Or Heavy Orders Ship By Truck Freight:

  • Advantech selects the best qualified freight carrier for orders based on price, delivery and reliability. We prepay and add shipping fees to the invoice.
  • Customers may request a freight carrier of their choice. Please specify when ordering.

We provide shipping insurance on all orders based on the total U.S. dollar amount of the invoice.

Damaged boxes or products received should be refused at the time of delivery or immediately file a claim with that carrier.

Return Merchandise Authorization (RMA)

Products returned to Advantech will not be accepted without a prior Return Merchandise Authorization (RMA) number. All returns are subject to a 25% restocking fee of the original selling price and must be received in new and unused condition. Products received damaged from improper packaging will void the credit. Products must be received in the original packaging, shipped prepaid by the buyer and insured for the full value. No C.O.D.’s will be accepted. Please call (262) 786-1600 to obtain a Return Merchandise Authorization (RMA) number.

Questions? Please call (262) 786-1600 or email

Frequently Asked Questions

What are your products used for?

  • Sieving is the simplest, quickest and most economical means of particle size distribution analysis. Whether in food, pharma, foundry or cement and aggregate, your raw material particle size is critical to the quality and performance of your finished product.

What is CENTERLINE® sieve certification?

  • By utilizing a sophisticated image analyzer traceable to the National Institute of Standards and Technology (NIST), your sieve is scanned for irregularities. Physical measurements are taken in a midpoint orientation of the wire in the X and y directions (warp and weft), and the wire diameters are measured to ensure compliance with the ASTM E11 specification.

Which sieve shaker is best for my needs?

Advantech Mfg. has three sieve shakers to offer; each with very different action on the particle.

  • If gentle, efficient, small sample size sifting is what you need, the Advantech Mfg. L3P Sonic Sifter is a perfect fit. Our L3P utilizes 3” diameter sieves in mesh sizes 5.6mm down to 3um. The oscillating sonic wave provides shorter test times with little particle attrition. The optional vertical and horizontal tapping* helps to redistribute particles on the sieve surface and break up agglomerates.
  • The Advantech Mfg. DuraTap™ is a rugged, oscillating and tapping shaker suitable for 8” (or 200mm) and 12” (or 300mm) diameter testing sieves. Our DuraTap™ is an excellent solution for larger sample sizes where more vigorous shaking and vertical tapping is required for your sample.
  • Does your testing procedure call for vibratory sifting? Then our Meinzer II is the answer. The Meinzer II is a small, portable, tabletop sifter which accommodates 8” or 200mm testing sieves. This model is especially effective with larger particle sizes.

*Horizontal tapping is produced by our L3-N8 Horizontal Pulse Accessory unit, which is a separate optional purchase.

How do I "read" your part number?

Where do I find a product manual or get help?

  • For help, you can always call us at 262-786-1600 or download the manual from our resources page.

Where can I find the ASTM E11 Standards?